I reached out to Curt and it does not seem like there is a problem with the Curt Echo # C51180 itself and is likely a wiring problem. Since this is a new vehicle, I would go ahead and rule out the vehicle wiring and 7-way having an issue. I recommend checking out the wiring on the trailer side.
Make sure there is no debris or corrosion on the trailer connector. I would also double check the ground connections. They should be secure on a clean, bare-metal surface.
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